Industries

Communication workflows by industry

Plays for retail, banking, healthcare, and more — orchestrated across WhatsApp, SMS, RCS, and email.

Retail & e-commerce

Order confirmations, shipping alerts, and delivery tracking — orchestrated from one workspace.

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Healthcare

Appointment lifecycle flows — confirmations, reminders, rescheduling, and follow-ups on SMS, WhatsApp, and email.

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Banking & fintech

Authentication and payment flows — OTP over SMS, confirmations on WhatsApp, receipts by email.

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Education

Application and admission workflows — verification, document reminders, and status updates.

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Government & public sector

Citizen notification flows — service requests, appointment reminders, and completion notices on SMS, WhatsApp, and email.

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Logistics & transport

Logistics flows — dispatch, in-transit updates, failed attempts, and delivery confirmation across SMS, WhatsApp, and RCS.

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Not sure where to start?

Most teams begin with order updates (retail), OTP and alerts (banking), or appointment reminders (healthcare). Explore playbooks or the platform overview.

Map your industry workflow during early access

We're validating journeys and inbox workflows with design partners.